By Hillel Glazer
this can be a precise PDF model - businesses in hugely regulated industries face precise demanding situations in optimizing company functionality and profitability whereas holding powerful governance and regulatory adherence. during this start-to-finish guidebook, major company functionality advisor Hillel Glazer indicates how you can in attaining those pursuits throughout the winning integration of lean and structures considering. Written for operations managers, technique pros, and lean structures managers, Glazer exhibits the best way to systematically comprise compliance into making plans for performance, worth, and profitability, instead of viewing compliance as an result in itself. High functionality Operations can assist operations pros and bosses:
- Clarify the competing pursuits that problem them, and enforce pre-conditions for fulfillment.
- Learn how a systems-thinking strategy can advertise in attaining operational excellence.
- Uncover the "secret sauce" that permits nice agencies to scale their successes, get rid of unmarried issues of failure, and get extra of "what went right".
- Define what worth and operational excellence appear like of their companies, and all of the expenses of attaining them.
- Create options, determine proof-of-performance, justify investments, degree functionality, and enforce non-stop development.
- Translate ideas into operating rules, styles, approaches, and procedures.
Read Online or Download High Performance Operations: Leverage Compliance to Lower Costs, Increase Profits, and Gain Competitive Advantage PDF
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Additional resources for High Performance Operations: Leverage Compliance to Lower Costs, Increase Profits, and Gain Competitive Advantage
Example text
These are typically dealt with by the organization by its engineering and/or service delivery activities—whoever it is that figures out what a product or service will be and do. In this book, I mostly (but not exclusively) concentrate on those compliance bodies of work that affect the operations, not those that dictate standards for the product or service sold—though, there is plenty of overlap. The impetus to use a compliance body of work results from one or more sources: An external source (such as explicit client requirements), an internal source (such as an executive/leadership policy to pursue the benefits of the body), or the market (where the use of a particular body of work can be a differentiator).
In our context this means that the purpose and benefits of compliance will be undermined by how we determine compliance. When done well on the other hand, compliance simultaneously delivers benefit to the organization while generating evidence necessary to be evaluated—whether or not evaluation is in the offing—thus decoupling Goodhart’s Law. This book exists because too many organizations struggle to achieve the benefits of compliance and struggle even more to identify the necessary “evaluatable” evidence.
Look for aspects that describe three areas of thought: cultural/psychological and interpersonal matters, service, and CHAPTER 2 • THE APPROACH: AN OVERVIEW 17 systems engineering. The cultural/psychological and interpersonal matters form the absolute, no-excuses, will-not-work-without-them foundation for everything else. These aspects of High Performance Operations are the most challenging for most organizations and are the fundamental difference between success and failure—both with respect to the what makes high performance operations work, as well as with respect to why some operations are high performance and others aren’t.
