By George Eckes
"Making Six Sigma final is the main useful and worthwhile source that i've got obvious in this topic. George's aura and beauty spill over into this fascinating and enjoyable e-book. utilizing certainly one of George's many analogies, 'this is an upper-deck shot,' and mixed together with his first e-book may still develop into the benchmark for 6 Sigma learning."-Dan Porter, Chairman and CEO, Wells Fargo monetary "An vigorous, step by step exploration full of attention-grabbing and exciting examples of real-world company reviews. Making Six Sigma final is a strong motion plan for managers!"-Guenter Bulk, coping with Director, GE Capital IT ideas
Read Online or Download Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change PDF
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Additional resources for Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change
Example text
Chapter 2 covers the two major ways in which people are motivated to see Six Sigma as the method that organizations need to adopt. The first method for people to be motivated to change is when they are confronted with real or perceived threat. The other way people are motivated to change is through real or perceived opportunity. In this chapter we examine the tools used to capture both the threats and opportunities that an organization faces that would lead them to pursue Six Sigma implementation.
After several efforts at recruitment that failed, I became a “covert terrorist,” silent in my virulent resistance. This story has a happy ending. Slowly and gradually, my resistance began to change. qxd 3/21/01 11:11 AM Page 43 Overcoming Six Sigma Resistance ➤ 43 Temo, are very much like most boys their age—they are computer literate. They would share their happiness with playing computer games and how they could expedite their homework through use of the computer. They would inform me of the benefits of their use of the computer.
In general, they don’t have strong feelings one way or another toward managing with Six Sigma. qxd 3/21/01 38 11:11 AM ➤ Page 38 MAKING SIX SIGMA LAST Six Sigma indicates they have been informed about Six Sigma and neither support or impede it. This category should not be used for those who have not been informed about Six Sigma. Those who are described as moderately against having Six Sigma happen will explicitly not comply with what is asked of them relative to Six Sigma implementation. Finally, those that are described as strongly against having Six Sigma happen will not only explicitly not comply with what is asked of them relative to Six Sigma implementation, but in addition will lobby against the Six Sigma initiative, actively trying to recruit other terrorists against the Six Sigma effort.
