By Paul Keller
Learning Six Sigma could be a painless process!
Six Sigma is one of the optimum approach tools used today--and it is also one of the such a lot baffling issues to these new to the topic.
The excellent news is Six Sigma DeMYSTiFieD, moment variation, explains all of it in a language you will comprehend. This easy-to-understand reference teaches the equipment of Six Sigma, explains their purposes, and assessments expertise--without complicated records and formulation. very quickly, you will improve the abilities you want to remedy difficulties, expect consumer wishes, and meet the calls for of the main difficult markets.
Filled with functional hands-on recommendation and crucial organizational information, Six Sigma DeMYSTiFieD presents an entire blueprint for constructing suggestions, plotting progress, and functioning at top potency for max earnings.
This quick and straightforward advisor offers:
- Proven ideas for construction an effective Six Sigma infrastructure
- Tips for deploying tasks utilizing DMAIC technique
- Clear recommendation on whilst and the way to exploit particular problem-solving instruments
- Essential calculations and assumptions
- Case experiences, quizzes, and a last examination that make stronger what you have learned
Simple adequate for a newbie yet demanding adequate for a extra complex pupil, Six Sigma DeMYSTiFieD is your shortcut to a superb beginning during this strong development methodology.
Read Online or Download Six Sigma Demystified, 2nd Edition PDF
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Additional info for Six Sigma Demystified, 2nd Edition
Sample text
3, the y axis represents the cost of quality as a percentage of sales. For a 2σ organization, roughly 50 percent of sales is spent on non-value-added activities. It’s easy to see now why for-profit organizations can’t exist at the 2σ level. At 3σ to 4σ, where most organizations operate, an organization spends about 15 to 25 percent of its sales on “quality-related” activities. If this sounds high, consider all the non-value-added costs associated with poor quality: quality assurance departments, customer complaint departments, returns, and warranty repairs.
Because of this, unmeasured quality costs tend to increase. Poor quality affects companies in two ways: higher cost and lower customer satisfaction. The lower satisfaction creates price pressure and lost sales, which results in lower revenues. The combination of higher cost and lower revenues eventually brings on a crisis that may threaten the very existence of the company. Rigorous cost of quality measurement is one technique for preventing such a crisis from occurring. It’s not uncommon for detailed quality audits to reveal that 50 percent of the quality costs go unreported to management, buried in general operating costs.
D. are found across many industry sectors and company sizes. 3. A typical organization with a 3σ level of quality spends approximately A. 50 percent of its revenues on quality-related activities. B. 15 to 25 percent of its revenues on quality-related activities. C. 1 to 2 percent of its revenue on quality-related activities. D. none of its revenues on quality-related activities. 4. Four fundamental pillars of a successful Six Sigma deployment include A. plan, do, check, and act. B. plan, do, study, and act.
